Because we use a high-end lab to manufacturer eyeglasses to stay in line with our high quality standards, we are not in-network with Aetna, which requires that we use their in-network labs. Alternatively, we provide special member rates that are comparable with your in network benefits, and allows us to continue to deliver at a high level when it comes to the fabrication of eyeglasses. Quality matters to us, which is why we are willing to not get paid by your vision insurance company due to our dedication to not compromise when it comes to delivering high quality eyeglasses. See below for your member rate:

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*Alternatively, if we don't accept your vision insurance plan, or if you aren't eligible for eyeglasses through your Insurance Provider, you will receive 20% off a complete pair of eyeglasses and 30% off each additional complete pair. You must provide proof of vision insurance to receive this discount. Insurance benefits cannot be combined with any promotional discounts or regular on-going discounts.

If you choose this option, please be aware that Aetna might not reimburse you if you choose to use your member rate listed under VISION BENEFITS as opposed to paying full price. They will only reimburse at an out of network rate.

It's very simple to apply for reimbursement on prescription eyeglasses and sunglasses after purchasing. Just follow the steps below:

  • Fill out claim form Download it here

    Complete the claim form above and submit it along with your itemized receipt to this address:

    Aetna Vision
    Attn: OON Claims
    P.O. Box 981106
    El Paso, TX 79998-1106
  • Attach receipt
    For online orders, we'll include an itemized receipt once your order has been received. For in-person orders, we will provide a printed itemized receipt and can email you a copy at your request.
  • Submit claim form and receipt
    After submitting your claim, you'll typically be reimbursed within 2-4 weeks. (Depending on your provider, reimbursement times may vary.)